Privacy Policy

Last updated: January 2026

Sportingbet operates sportingbet-play.co.za and takes your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. Please read it carefully before using our site.

Who We Are

Sportingbet is licensed and regulated in accordance with the National Gambling Act 7 of 2004 and operates under the oversight of the National Gambling Board (NGB) of South Africa. Our registered address and full licensing details are available on request.

Information We Collect

When you register an account or use our services, we collect personal information that includes:

Your full name, date of birth, and South African ID number or passport number
Contact details including your email address, phone number, and residential address
Financial information such as your bank account details or payment method details used to deposit or withdraw funds in Rand (ZAR)
Device and technical data including your IP address, browser type, and mobile device identifiers
Betting and gaming activity on your account

We're required by law to collect and verify this information. South African anti-money laundering (FICA) regulations and the National Gambling Act require us to confirm your identity before you can place bets or withdraw winnings.

How We Use Your Information

Your information is used to run your account, process deposits and withdrawals in ZAR, and make sure we're complying with our legal obligations. That's the core of it. But we also use it to:

Verify your age and identity as required under the National Gambling Act 2004
Detect and prevent fraud, money laundering, and problem gambling
Send you account-related communications and, where you've opted in, promotional offers
Improve our website and mobile experience

Responsible Gambling and Data Use

We use your account data to monitor for signs of problem gambling. If we notice patterns that suggest you may be experiencing difficulties, we may contact you or apply responsible gambling tools to your account. This is a legal requirement and something we take seriously. You can set deposit limits, cooling-off periods, or self-exclude at any time by contacting our support team.

Sharing Your Information

We don't sell your personal data. We do share it with trusted third parties where necessary, including:

Payment processors and banking partners to handle ZAR transactions
Identity verification and fraud prevention services
The National Gambling Board and other regulatory authorities when required by law
Our technology and platform providers who help us run the site

Any third party we work with is contractually required to protect your data and use it only for the purpose we've specified.

Data Storage and Security

Your data is stored on secure servers. We use industry-standard encryption and access controls to protect it. We keep your information for as long as your account is active and for a minimum of five years after account closure, as required by South African financial regulations.

Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you, request corrections, and in certain circumstances request deletion. To exercise any of these rights, contact us at [email protected]. We'll respond within 30 days.

Cookies

We use cookies on sportingbet-play.co.za. For full details on how we use them and how to manage your preferences, see our Cookie Policy.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. If the changes are significant, we'll notify you by email or through a notice on the site.

Gambling is for adults only. 18+. Play responsibly. If gambling is affecting you or someone you know, contact the South African Responsible Gambling Foundation on 0800 006 008 (toll-free).